Job Description

Job Description

What is Code Ninjas?

We turn screen time into skill time — and coding is just the beginning. We’re developing the next generation of problem solvers, creators, and leaders. Whether learning basic block coding, programming in Minecraft or Roblox, or getting hands-on in robotics, our Ninjas (students) gain real skills, build their confidence, and have an absolute blast doing it. Code Ninjas is the nation's fastest-growing kids coding franchise. In our Center, kids ages 5-14 learn computer coding in a fun, non-intimidating way; by playing and building video games they love.

What are we looking for?

We are looking for an Assistant Center Director to join our Collierville team. We are a group of dynamic, energetic, forward-thinking minds, working toward a common goal: providing a fun and safe learning environment for children. Are you a passionate, ambitious, dependable, business-minded leader? Do you enjoy taking responsibility for a project and seeing it through to success? This could be the role for you.

RESPONSIBLITLIES INCLUDE:

• Oversee and assist with daily operations of the Center.
• Assist with sales responsibilities, including promptly responding to leads and enrolling students
• Provide Center tours to prospective members while maintaining awareness of students currently in the Center
• Answer and respond to phone calls and emails
• Maintain an upbeat and positive attitude
• Update social media accounts
• Keep CRM updated and take appropriate action when needed.
• Meet with parents regarding their child's learning and progress
• Act as decision maker when Center Director is out
• Build rapport and nurture relationships with our current members (both students and parents)
• Daily preparation and monitoring of the dojo (classroom)
• Ensure Sensei’s (teachers) are engaged and attentive to each Ninja (student)
• Recommend and cross-sell products and services to membership
• Uphold corporate standards with respect to center cleanliness & operational standards
• Create and execute email campaigns and updates to members and prospects
• Prepare supplies and materials for clubs and camps
• Maintain weekly statistical reports for the Center Director

QUALIFICATIONS:

• Enthusiasm for working in an environment with children ages 5 to 14
• Able to interact with parents and children, comfortable in a face-to-face environment
• Able to handle business situations in a professional manner
• Deadline and detail-oriented with desire to be in a supportive role
• Have a fun disposition and enjoy a fast-paced, multi-tasking environment
• Has ability to effectively plan, manage and execute projects
• Friendly, outgoing personality, who loves working and communicating with the public
• Experience in overseeing daily tasks and making sure they are executed
• Provides outstanding customer service and operates with a proactive mindset
• Familiar with technology, Microsoft Suite, CRM, Canva and social media
• Sales background is a plus, handling lead generation and follow-up
• Ability to work flexible schedule, Tuesday – Friday, 12-8pm and Saturdays 10am-4pm
• Can work an average of 20 to 30 hours per week
• Must be able to pass background check

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